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Last updated: 1/15/26
MyHoloTales (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
By using MyHoloTales, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase, contact us, or submit a personalization form, we may collect:
Your name
Email address
Uploaded photos (for personalization)
Any details you voluntarily provide to personalize a story
When customers voluntarily upload photos or audio recordings for personalization purposes, this information is used solely to create the requested digital product. Uploaded media files are processed securely and are not shared with third parties beyond what is necessary to deliver the service. Media files are not used for training, resale, or unrelated purposes and are deleted after order fulfillment unless retention is legally required.
2. How We Use Your Information
We use your information to:
Create and deliver personalized story experiences
Communicate with you about your order
Provide customer support
Improve our website and services
Deliver relevant advertising and marketing (when applicable)
We do not sell your personal information.
3. Children’s Privacy
MyHoloTales creates content for children, but our website and purchases are intended for parents or guardians.
We do not knowingly collect personal information directly from children.
Photos and details submitted for personalization are provided voluntarily by a parent or guardian.
Personalized content is created solely for the purchaser’s personal use.
4. Cookies & Tracking Technologies
MyHoloTales uses cookies and similar technologies to:
Ensure the website functions properly
Improve user experience
Measure site performance
Support advertising and analytics platforms
We may use trusted third-party services such as analytics or advertising tools. You may manage cookie preferences through your browser or cookie consent settings.
5. How We Share Information
We only share information when necessary, including with:
Payment processors
Email delivery services
Analytics and advertising partners
Service providers who help us operate our website
All third parties are required to protect your information.
6. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure. By using our site, you acknowledge this risk.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill your order
Provide support
Meet legal or operational requirements
Personalized content files may be stored for a limited time to support delivery and customer service.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion
Opt out of marketing communications
To make a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
magic@myholotales.com
Payment Information
Payments are processed securely through third-party payment processors (such as Payhip or Stripe).
We do not store or have access to your full payment information.
Automatically Collected Information
When you visit our website, we may automatically collect:
Device and browser information
Pages visited and interactions
IP address (used for analytics and security)
2. How We Use Your Information
We use your information to:
Create and deliver personalized story experiences
Communicate with you about your order
Provide customer support
Improve our website and services
Deliver relevant advertising and marketing (when applicable)
We do not sell your personal information.
3. Children’s Privacy
MyHoloTales creates content for children, but our website and purchases are intended for parents or guardians.
We do not knowingly collect personal information directly from children.
Photos and details submitted for personalization are provided voluntarily by a parent or guardian.
Personalized content is created solely for the purchaser’s personal use.
4. Cookies & Tracking Technologies
MyHoloTales uses cookies and similar technologies to:
Ensure the website functions properly
Improve user experience
Measure site performance
Support advertising and analytics platforms
We may use trusted third-party services such as analytics or advertising tools. You may manage cookie preferences through your browser or cookie consent settings.
5. How We Share Information
We only share information when necessary, including with:
Payment processors
Email delivery services
Analytics and advertising partners
Service providers who help us operate our website
All third parties are required to protect your information.
6. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure. By using our site, you acknowledge this risk.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill your order
Provide support
Meet legal or operational requirements
Personalized content files may be stored for a limited time to support delivery and customer service.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion
Opt out of marketing communications
To make a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
magic@myholotales.com